Talk:Universal Code of Conduct/Training/Module 2 - Identification and Reporting (UCoC - Violations)

Share your thoughts on the draft UCoC training materials.

The UCoC’s Enforcement Guidelines (EG) recommends the development of training modules to provide a common understanding of the UCoC, and we're seeking your insights, feedback, and suggestions. Your perspectives are invaluable as we strive to ensure these training modules comprehensively address the needs and expectations of our global community.

If you’re interested, sign-up here so we can keep you informed about the progress!

How can you help?

• Do you have general thoughts, comments, suggestions, questions?
• Is there anything unclear or could be phrased differently?
• Could a word, a sentence or paragraph be changed to make the text more translatable?
• Do you have any ideas for making the modules more interactive?

We look forward to your input! :) MFischer (WMF) (talk) 16:53, 28 February 2024 (UTC)

The information is interesting and, for me, clearly presented - is there any consideration of adding another format - e.g., talking video with subtitles that could be easily translated? Klára Joklová (WMCZ) (talk) 09:42, 3 May 2024 (UTC)

Thank you @Klára Joklová (WMCZ) for your comment. The final version of the Modules will reside on Learn.Wiki - an online learning management platform for the Wikimedia movement. Through Learn.Wiki, learners can access online courses created for and by members of the Wikimedia movement. It is built using Open edX, an open-source learning platform and supports videos, graphics and various types of interactivity. MFischer (WMF) (talk) 10:22, 8 May 2024 (UTC)

Hello,

The information is mostly clear although some examples and parts (module 3) are missing so I am not sure I have the whole picture. I believe that a video tutorial (with subtitles) would help to explain all this better. Also, after each section (module) or at least after all 3 modules there should be quiz to enable users to test their understanding of the topic.

Another point that concerns me is that community members charged with enforcing the UCoC will not be required to use this new tool. Although I understand the logic behind, I believe that having a centralized place with the information about those who are reported would help us to have clear picture about those who may be reported on various projects. BKlen-CEEhub (talk) 14:13, 15 May 2024 (UTC)

One of the most important module

Same remarks than for module 1 :

• the draft is to meager to make constructive comments at this stage.

You should work in details especially when you propose external links : all cultures must be represented. Don't just take an american site.

• For the survey : think about to present more recent figures. 2015 is now about ten years old, it is no more significative of the platforms in 2024 which have also now a lot of pressure by different government laws in different regions. So : give recent surveys of the Foundation, give recent works or definitions of online harrassement like OGBV etc... We need standards.
• Harassement and abuse of power are often interpreted differently in the community by the conflicting parties. What I heard from people is also: the U4C is a Global Arbcom and a Supreme Court. So they will complain to the U4C in that spirit. What do you think about this and how will you treat this point in the training module?
• Design the training modules as a presentation of slides, with a structured plan, segmented topics, illustrations by photos from commons, graphics and links, to give them an attractive aspect and help people understand, interact and memorize.

Waltercolor (talk) 14:52, 3 May 2024 (UTC)

Thank you for your comments @Waltercolor. Do you mind sharing specific sections that you believe are too meager and we can work from there? (baring that some aspects of the UCoC such as the incident response system are not in place yet and as such have some vagueness). As to your other points:

• Unfortunately, the most recent harassment survey by the Foundation is from 2015. Indeed a long time ago, but if you have a more recent survey, please share. This is a great resource on OGBV.
• Indeed, harassment and abuse of power are often interpreted differently in the community. The Universal Code of Conduct itself and these modules serve as a baseline. Communities are encouraged to build on this baseline and create modules that align with the realities and needs of their community.
• As mentioned in the other comment, the final version will be placed on Learn.Wiki

MFischer (WMF) (talk) 10:21, 8 May 2024 (UTC)

We can include some insights from the Community Safety Report too. MFischer (WMF) (talk) 10:29, 8 May 2024 (UTC)

Thanks @MFischer (WMF) fod the feedback. Concerning the research, you can perhaps encourage the Foundation to do more frequent researches about harassment on the Wikimedia spaces to get more structured and recent data.

For example, I share you this research of 2021 from The Economist Intelligence Unit and Jigsaw which was measuring the prevalence of online violence against women. They determined for example 9 predominant threat tactics that were often used in combination. See the methodology here.

For the Wikimedia spaces and the Code, I believe it's important to structure the informations in order that, as you said, it's simple to translate and everybody gets the same info.

The first information (Module 1), is that there are 3 axes in the Code :

- expected behavior (openness of the movement). (Question : can a non-compliance of this part be punished or is it only an expectation with no sanction ?)

- attacks against persons (harassment, etc...)

- attacks against the project (vandalism, systemic cases).

In Module 2, some structured informations should be : identify which part of the Code is concerned (is it against persons or against the project ? If both, separate the identification in a first time and synthetize the info next).

Against the persons

• What is harassement in general ?
• Which types of harassments exist and are they combined ? (Hate speech, impersonation, stalking, astroturfing, etc... )
• Which types of harassment are specific to the Wikimedia platforms due to the way they are moderated ?
• For example, there may exist a "perceived harassement" for people who don't respect the rules of the platform and get their content deleted or get banned. What is behind this must be taken in account (a non empathic or too strict application of the rules, or people not realizing themselves that they are on an altruistic and not egocentric project etc...)
• "Reciprocal harassment" : when people are harassed and defend themselves in a wrong way because they loose their nerves, it turns to their disadvantage and they may be punished, thus they have been harassed first.

So "harassment" can cover different cases and the reports must reflect correctly the context of the case in order not to misjudge.

Against the projects

• What is vandalism ?
• Which types of vandalism are expressed on our platforms ?

(I believe this part is clear and has been treated since the begining by the community and we know a lot about it on Wikimedia platforms).

So these are some thoughts. Waltercolor (talk) 11:22, 9 May 2024 (UTC)

And also : there is already a course of 2022-23 about harassment on Learn Wiki :Addressing Harassment Online. Waltercolor (talk) 12:59, 9 May 2024 (UTC)

And to add also : the course of 2023 from T&S Anti-disinformation Training

where there are very useful explanations about the methods (astroturfing, impersonation...), their definitions and their Wikipedia equivalent. Waltercolor (talk) 13:09, 9 May 2024 (UTC)

Development

How does development of the training modules work? Do people just comment on the talk page, and then someone from the WMF edits the main page? Adrianmn1110 (talk) 11:07, 16 May 2024 (UTC)